HOW to RETAIN - Student Retention Increases Graduates and Revenue 

HOW to RETAIN offers a unique Student Retention Management System which significantly improves student retention by managing the lifecycle of a student from enrollment through alumni.

The retention software solution creates and maintains a comprehensive history of communication with each student within your school.  From the time they enroll through graduation, the software delivers retention strategies that work.  Every contact that identifies a student concern or issue automatically creates a ticket for resolution by the appropriate department within your school.  Permission based rules allow the appropriate staff to monitor successful closure on each ticket.  At risk individuals and groups are easily identified and tracked using custom views and reporting features included with the software.
 

Our student retention system has helped increase retention by more than 4%. How many more students could your school have?


The help desk software interfaces seamlessly with legacy systems or any other Enterprise Software and databases in your University, eliminating the need to modify existing software. It has a robust rules-based engine and is freely configurable to your unique needs.  HOW to Retain brings your school an affordable solution to help your students stay in school.  To learn more and find out just how easily you could be improving your student retention, email us at info@howopportunityworks.com or complete our Request For Information Form and ask us to email you the introductory online demo.

FEATURES of our student retention system  

*       Log every student communication  

*       Priority based ticketing system with ticket aging and reminders  

*       Inter-departmental instant messaging for quick access and hand-off  

*       Reminders to track student touch points  

*       Alerts to track irate, unhappy students for immediate action  

*       Generates automated contact list for outbound calls or emails  

*       Ability to release automated student satisfaction surveys which are scored for reporting  

*       Complete student information including important lifecycle milestones  

*       Knowledge repository of each department for quick access by a call agent  

*       Student “issue types” are classified for analysis and strategic decision making  

*       Mass emailing to groups of students  

*       Dashboard for real-time analysis for different levels of users  

*       Comprehensive customized online reporting for line level and executive management  

*       Web-based software for anytime, anywhere access  

 

BENEFITS

*       Improved student retention impacts graduation rates as well as revenue     student retention red arrow

*       Better internal accountability for better service to students 

*       Identification of training opportunities and intervention for staff

*       Early warning systems for immediate corrective action  

*       Real-time student communication tracking  

*       Customized reporting to monitor student satisfaction, student demographics etc.  

*       360 degree view of each student, interactions and satisfaction levels with each department  

 

                         Contact us today at info@howopportunityworks.com 

  for a free demonstration or complete our Request For Information Form.

 

 

 

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